“TOP Interviews” – Facing Turnover
Julio Marquez Specia, General Director of Top Management, with over 26 years of experience in talent management and executive recruitment, interviews Carlos Ruiz, Human Resources Director of Esterline Technologies.
Carlos is a renowned executive of the manufacturing sector with a global vision thanks to his work experience in more than 8 countries; including Germany, France, Italy, Portugal and Brazil. Their conversation is about the never ending subject of turnover in the maquiladora companies in Tijuana and how to tackle it.
J u l i o :
Turnover, by itself, empowers the employee. Should a company take a good look at its areas of opportunity, improve, and thus really increase staff commitment and retention?
“Turnover, by itself, empowers the employee.” -J.M.
C a r l o s :
Yes, of course. Currently, companies are focusing on a salary war, or “cool bonuses” that don’t necessarily work. These are temporary and work until the work associate gets used to them. This causes the monetary investment to not be focused on what’s important, the culture. A culture does not change overnight
“It is a path, a journey that must be lived in order to be successful”.
The approach you mention must be from within your organization, we must develop programs in which the associate can relate to your organization, your product, with his/her coworkers, etc. We must identify these areas of opportunity or problems we have internally and act on correcting what’s important.
No company is perfect. They are all different and that makes them unique. I truly believe that if the associate’s family is happy because his/her relative works in your company, then the associate likewise will be happy and it’s at that moment that the organization has achieved success.
“I believe the essential part of H.R. is ethics. To look for the common wellbeing of the organization and of the associates. To seek mutual respect.” –C.R.
Without balance the organization will not be as effective as it can or should be. It requires more prepared people with business knowledge and well-defined values to help the rest of the management staff make decisions.
Business Development Manager.
(664) 389- 8086 / www.topmgm.com
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