“TOP Interviews” – HR from a Global Director's perspective
Julio Marquez, Top Management’s General Director, with over 26 years of experience in talent management and executive recruitment; interviews Carlos Ruiz, Human Resources Director of Esterline Technologies in Mexico.
Carlos is a renowned executive in the manufacturing sector with a global vision thanks to his work experience in more than 8 countries. Amongst them are Germany, France, Italy, Portugal, Brazil and China. The interview centers on the challenges faced by Human Resources leaders in order to improve their company’s results.
J u l i o :
What were your roles while working abroad? Where they in HR, Organizational Development, Talent Management?
C a r l o s :
We mainly did three things. The first was strategy. From defining our business strategy, indicators and action plan to strategy focused “Deployment”. The Second was to focus on personnel development; how we were hiring, how we identified talent, and how we developed it through innovation plans.
We established a school to develop their competencies. It was called “Assessment Center”. Employees stayed here for a year-long growth process. The third activity I was involved in was more transactional. We held meetings to improve internal Human Resources, from the payroll processes to negotiations with unions.
J u l i o :
C a r l o s :
It´s curious; many people think that German, French, Swedish, and overall European executives are fully developed and have a global vision.
For example, one of them, and for which I received this global position, is related to compensation.
We developed the entire process, from defining the strategy to the associate’s compensation and we achieved it in a very pragmatic manner. Of course, there were several challenges. The outlook was slightly different in companies were there was a union, like in Germany and France, to name a few. Unions are strong and, due to this strength, negotiation take a long time.
An important challenge, during my time in Germany, was leading an Organizational Climate survey. We asked for a quote with two companies with an average cost of €600 thousand euros. I asked my boss for the opportunity to develop it in Tijuana with the local IT team, to which he agreed. We managed to do it for $8 or $10 thousand dollars. The survey was online, and we managed to survey 10 thousand from the 14 thousand global associates.
Tijuana has a lot of talent, many people who are currently working in shared services are gaining vast experience.
It may be difficult at first, but it’s possible. This will help improve their business vision.
Business Development Manager.
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